Terms and Conditions

1. Acceptance of Terms

By accessing and using the services of Satrang Gowns Boutique, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Satrang Gowns Boutique provides custom gown and dress design services, alterations, fittings, and related fashion consultation services. All services are subject to availability and may be modified or discontinued at our discretion.

3. Use of Website

By accessing and using the Satrang Gowns Boutique website, you agree to comply with the following terms:

• Authorized Use: You may use this website for lawful purposes only and in accordance with these terms and conditions.
• Prohibited Activities: You agree not to:
  • Use the website for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with or disrupt the website's functionality
  • Upload or transmit viruses, malware, or other harmful code
  • Use automated systems to access the website without permission
  • Copy, reproduce, or distribute website content without authorization
• Content Accuracy: While we strive to maintain accurate and up-to-date information, we do not guarantee the completeness, accuracy, or reliability of any content on the website.
• Intellectual Property: All content on this website, including text, images, graphics, logos, and design elements, is the property of Satrang Gowns Boutique and is protected by copyright laws.
• User-Generated Content: If you submit any content to our website (such as reviews or comments), you grant us a non-exclusive, royalty-free license to use, modify, and display such content.
• Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
• Website Availability: We reserve the right to modify, suspend, or discontinue the website at any time without notice.

4. Appointments and Cancellations

• Appointments must be scheduled in advance through our booking system or by contacting us directly.
• Cancellations must be made at least 24 hours before the scheduled appointment.
• Late cancellations or no-shows may result in a cancellation fee.
• We reserve the right to reschedule appointments due to unforeseen circumstances.

5. Payment Terms

• A 50% deposit is required to begin work on custom designs.
• Full payment is due upon completion and before delivery.
• We accept cash, credit cards, and bank transfers.
• All prices are subject to change without notice.

6. Refund Policy

• Deposits are non-refundable once work has begun.
• Refunds for completed work are only provided if there are significant defects in craftsmanship.
• Alteration services are non-refundable once completed.
• Refund requests must be made within 7 days of delivery.

7. Privacy and Data Protection

We are committed to protecting your privacy. Personal information collected during consultations and fittings will be used solely for providing our services and will not be shared with third parties without your consent, except as required by law.

8. Intellectual Property

All designs, patterns, and creative work produced by Satrang Gowns Boutique remain our intellectual property until full payment is received. Custom designs are created specifically for each client and may not be reproduced without permission.

9. Limitation of Liability

Satrang Gowns Boutique shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms and conditions, please contact us at:

• Email: satrang.delhi@gmail.com
• Phone: +91 93154 17078
• Address: 456 Fashion Avenue, Suite 12B, New York, NY 10018, USA